Responsibility Chart

Purpose

The Responsibility Chart provides a clear, visual mapping of who owns which deliverable, workstream, or area of a project. Unlike a full RACI matrix, it focuses primarily on ownership (who is the single person on the hook) and support (who helps), making it simpler and faster to create.

At a glance

How to run

1. List deliverables (5 min): Identify all major deliverables, milestones, or workstreams.
2. List team members (2 min): Name the people or roles involved.
3. Assign owners (15 min): For each deliverable, assign one owner (primary responsibility) and optionally a supporter. Discuss disagreements openly.
4. Check balance (5 min): Ensure no one is overloaded and no deliverable is unowned.
5. Post visibly (3 min): Make the chart a living document visible to the whole team.

Materials needed

• Whiteboard, flip chart, or digital spreadsheet
• Deliverable list
• Team member list

Pitfalls & common mistakes

• Shared ownership: When two people "co-own" something, nobody truly owns it. Insist on one owner.
• Too detailed: Keep deliverables at a level where ownership is meaningful.
• Set and forget: Review the chart at regular intervals.
• Missing people: Ensure everyone who will be affected is represented.

Inclusion & accessibility

• Use large, clear text for wall-posted charts.
• Discuss assignments openly so everyone can voice concerns.
• Digital format ensures remote team members can access it.

Variations

• Swim Lane Chart: Visual variation using horizontal lanes per person.
• RACI Extension: Evolve into a full RACI if more granularity is needed.
• Color-coded Chart: Use colours per team or department.

When NOT to use this

• When ownership is already clear and documented.
• For a one-person project.
• When the team structure is too fluid for fixed assignments.

Source & further reading

• Richard Beckhard & Reuben T. Harris, *Organizational Transitions* (1987)
• Project Management Institute (PMI)
• MindTools: Responsibility Assignment